At Couture Resale, we understand the need for refunds when things go wrong, or you have a change of heart. Therefore, Couture Resale will give refunds in line with the chosen couriers compensation policy. Some examples of refunds include: If the item goes missing, a return has been accepted, or if a shipment is damaged beyond use upon delivery. If you would like to request a refund, please use the contact form on the home page, or contact info@coutureresale.co.uk

 At Couture Resale, steady handling and a fast dispatch is what we're known for. All orders will be shipped in 48 hours, with the order reaching your door in 3 to 5 working days (depending on the type of delivery). All items are tracked for your piece of mind and insured up to £20. All items over £60 will be fully insured.

All international customers will be liable for any custom fees and tax charged by their country of origin, or the country the order is delivered to.  Couture Resale will not collect any tax from purchases, therefore the customer will have to pay any customs fees, tax or handling fees upon delivery.